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The Salon

Richard’s uber-cool award-winning Sloane Square salon plays host to a team of over 90 expert staff, looking after the hair and beauty needs of over 1,000 clients per week including a glittering list of celebrities. Past winner of Hair Magazine’s London Salon of the Year, the salon has been described as ‘leisurely and luxurious yet unpretentious’ and is home to over 170 innovative hair and beauty treatments; Metrospa, the salon’s unique brand of city day spa, is a state-of-the-art pampering zone featuring expert therapists and our exclusive CARITA range.

Richard’s unique team has been dubbed by Vogue Magazine as ‘obsessional about that elusive personal touch’ in his ‘spectacularly sunny, cleverly sectioned space’, likening the salon’s floor manager Gavin to a maitre’d at The Ivy. Italian Vanity Fair describes Richard Ward Hair & Metrospa one of the most ‘ultra-glamour salons’ not only in Europe but world-wide, cementing Richard’s Italian reputation as ‘Golden Scissors’.

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Richard has cultivated a specialist team to offer the most innovative, must-have hair and beauty treatments in 5000sqft of luxurious surroundings in the heart of London’s Chelsea. Richard says “We aim to deliver on every level and exceed our client expectations – making our salon one of London’s most glamorous pampering hot spots; a haven of relaxation ensured to guarantee you leave looking and feeling fantastic!”

Customer Service

At Richard Ward we strive to consistently meet and exceed client expectations through not only technical excellence, but outstanding, personalised customer service and attention to detail. We always aim to achieve 100% customer satisfaction and welcome your feedback directly to us so that we can acknowledge your comments and improve our services.

If you have any issues or suggestions on how we can improve the salon, please do not hesitate to contact our Salon Manager, Gavin. Your suggestions and feedback are very important to us, so we would welcome any comments you may have. May we take this opportunity to thank you so much for your valued custom.

Kind Regards
Richard Signature

Gavin Hoare
020 7730 1222

Award-winning celebrity hairdresser Richard Ward is one of the industry's leading lights, and the media's 'most wanted' hairdresser. Pioneer of the 'Super Salon' concept, his award-winning salon plays host to a team of over 90 expert staff, looking after the hair and beauty needs of over 1,100 clients per week, including many celebrities.