Hellen Ward, hairdresser, businesswoman and now author!

On Tuesday 24th January 2012, Hellen launched her series of three books for salon and spa managers looking to improve their management skills. The books, published by City & Guilds, cover topics like managing teams, recruitment, understanding finances and building customer loyalty.

Watched on by the great and the good of British hairdressing, Hellen and Gill Pope, Education Director for L’Oreal Professional Products, were interviewed by Diane Mitchell, City & Guilds Portfolio Manager for Hairdressing. Hellen explained how important she thinks it is for the industry to increase its business acumen, invest in staff and focus on customers. The interview was followed by questions from the floor, which included journalists from all the leading industry publications.

Hellen donated all proceeds from the night, more than £700, to HairRaising for Great Ormond Street — a cause close to her and Richard's hearts. A raffle for HABB (Hair & Beauty Benevolent) also raised much needed funds for a wonderful cause.

The USM books are on sale now.

Mail On Sunday Corrections & Clarifications

Following the recent inaccurate and negative press coverage, Richard and I would like to thank all our wonderfully loyal clients, friends and media contacts for their kind messages of support. We would also like to thank Alastair Brett, our media law consultant, who provides excellent advice on how to deal with the media.

Please see the below retraction that appeared in the Mail On Sunday 11th December 2011

"Last Sunday's article 'Kate's crimpers go to war' may have left the impression that Richard Ward, proprietor of the Richard Ward Hair & Metrospa salon in Chelsea, was jealous of James Pryce, a former employee, who styled the Duchess of Cambridge's hair on the day of the Royal Wedding. The article might also have suggested that Mr Ward was trying to capitalise on the salon's Royal links. We accept that Mr Ward has always given full credit to Mr Pryce for his work and that Mr Ward behaved in a totally proper manner with regard to any publicity before the Royal Wedding. We apologise for any embarrassment caused."

20th Birthday Celebrations

On October 15th 2012, the salon celebrates its china anniversary! In 1992, Richard and his wife Hellen bought the ailing Neville Daniel Salon in Knightsbridge from the receivers and set about creating the Richard Ward brand.

"It's so wonderful that Julie, our General Manager and Fiona, our Creative Director are still working along side us, 20 years later. Shortly after that, other long standing team members, Mario (Technical Director), Robert (Creative Director), Maria (Premier Technician) and Nando (Education Director along side Gavin (Salon Manager of course) also started working with us to help us create and build the salon as it is today. We are so proud to be celebrating our 20th anniversary and thank so many of the clients that have been with us right from the beginning, along with our newer clients who all help us to make the Richard Ward environment special." - Richard Ward

Hellen Ward, hairdresser, businesswoman and now author!

On Tuesday 24th January 2012, Hellen launched her series of three books for salon and spa managers looking to improve their management skills. The books, published by City & Guilds, cover topics like managing teams, recruitment, understanding finances and building customer loyalty.

Watched on by the great and the good of British hairdressing, Hellen and Gill Pope, Education Director for L’Oreal Professional Products, were interviewed by Diane Mitchell, City & Guilds Portfolio Manager for Hairdressing. Hellen explained how important she thinks it is for the industry to increase its business acumen, invest in staff and focus on customers. The interview was followed by questions from the floor, which included journalists from all the leading industry publications.

Hellen donated all proceeds from the night, more than £700, to HairRaising for Great Ormond Street — a cause close to her and Richard's hearts. A raffle for HABB (Hair & Beauty Benevolent) also raised much needed funds for a wonderful cause.

The USM books are on sale now.

Official Launch of Ultimate Salon Management books

Hellen is so excited to be hosting the official launch party for her series of books — Getting Established, Managing Finances & Team Performance — at the salon on Tuesday 24th January 2012. Hellen is being interviewed by the marvellous Gill Pope, Director of Education for L'Oréal and the lovely Diane Mitchell, Hairdressing Portfolio Manager for City & Guilds. Hellen is also launching her brand new 2012 live education to accompany the book series, with her accompanying software packages to follow shortly.

Alumni Rates

Our fledging Apprentice Stylists Kaci and Lauren, after having completed an extensive 4 year in-house training programme, have recently started working on salon clients.

These very special introductory rates are exclusively available to our online customers with a maximum of 3 sessions per client. Simply quote this offer when booking.

Spaces are limited. Please quote this offer when booking.
Available Monday-Wednesday only.