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The Team

With over 23 years in the industry the Richard Ward brand has grown to be globally recognised as one of the leaders in British hairdressing. Richard and his wife Hellen have always striven for technical excellence in the styling, technical and beauty services that the salon consistently deliver, but what really sets us apart from the rest is our unique team; as a salon we quite literally believe that the whole is greater than the sum of its parts.

Clients come to the salon for a plethora of reasons, but why they stay is largely because of the people we have working here. We pride our salon on having a small salon atmosphere which just happens to be located within a big, beautiful space. We can only create this unique ambiance because of the warmth, talent and diversity of the team we have working with us.

Our secret? Most of those within the Richard Ward family have been nurtured and home grown, with an unprecedented abundance (over 75%) of our expert stylists, colourists and therapists having worked their way up through the salon ranks under our in-salon education programme. Many of our senior team members, including Artistic Director Cristiano Basciu and Education Director Nando Lopes, have risen through our tiers of excellence, right down to the latest new Graduates, Elle and Kieran. With our resulting unsurpassed and peerless length of staff service, we can guarantee our standards to deliver couture hair and bespoke beauty - always.

During their journey, we encourage them to create their own identity, which is why you will find many of them honing their expertise to specialise in their own particular area of technical supremacy. We believe that if you have specific needs, we should offer you a specific expert to meet them.

Our team have grown up with our brand ethos; recognising the importance of not only delivering outstanding technical excellence and attention to detail, but consistently offering unrivaled customer service and continuity of care to each and every client, on each and every visit.

We look forward to welcoming you to the Richard Ward family experience very soon.

Gavin Hoare - Salon Manager

Reception Team




Metrospa Nail Technicians

Award-winning celebrity hairdresser Richard Ward is one of the industry's leading lights, and the media's 'most wanted' hairdresser. Pioneer of the 'Super Salon' concept, his award-winning salon plays host to a team of over 90 expert staff, looking after the hair and beauty needs of over 1,100 clients per week, including many celebrities.